Krystle and Sean’s Blog

  • AI Went Rogue: Why This Matters for Your Small Business You probably saw the headline: Anthropic’s Claude AI “accidentally hacked real companies.” It sounds like a sci-fi plot, but it it actually happened. During a cybersecurity test, several Claude AI…

  • What happens when the map becomes a liar? You’ve probably used Google Maps to direct a customer to your shop, or dropped a pin to show a supplier where your warehouse sits. Google Earth is the view you pull up…

  • The Phone Call That Didn’t Feel Like a Robot You know the feeling. You call a company, the line clicks, and a flat robotic voice starts reciting, “Your call is important to us.” Within three seconds, you’ve already checked out…

  • Reddit Is Changing How People Consume Content. Pay Attention. You probably didn’t wake up this morning thinking about Reddit. You woke up thinking about your inventory, your staff schedule, or that customer who still hasn’t paid you. But here’s the…

  • A “Temporary” Fix That Outlives Its Excuses Every Malaysian SME owner knows the feeling. The Excel spreadsheet that was supposed to be replaced “next month” becomes your company’s core system for five years. The supplier you brought in for “one…

  • When the Loudest Voices Go Quiet, Pay Attention You run a business in Malaysia. You’ve got invoices to chase, staff to manage, and a WhatsApp full of customers asking for updates. A story about American carmakers and their electric vehicle…

  • Your AI assistant is getting a meter. Plan for it now. Think about how many times you reached for an AI tool this week. Maybe you drafted a WhatsApp broadcast for your customers. Maybe you asked a chatbot to rewrite…

  • The AI Safety Signal: What It Means for Your Business You’re juggling enough as a business owner in Malaysia. Orders to fill, staff to manage, customers to answer, and a government department that somehow needs the same form twice. The…