Respond.io Raises $62.5M: What Malaysia’s Biggest AI Bet Means for Your SME


Malaysia-founded Respond.io just raised $62.5M for AI agents that handle customer conversations. Here’s why this validates the AI agent opportunity for every SME.

An Indian tech billionaire just bet $30 million that AI will kill Microsoft Office as we know it Bhavin Turakhia has been building successful tech companies for two decades — Directi, Radix, Titan, and Zeta. He’s backed them all with…

79% of companies have already paid for an AI agent gone rogue — here’s what the Fable 5 blackout taught us In June 2026, the most capable AI model on the market vanished overnight. Not because of a bug, not…

Your customers can now order from you through ChatGPT and Claude — no setup required Imagine a customer asks their AI assistant: “Find me a good nasi kandar place nearby and order two sets of nasi lemak with rendang.” The…

Malaysia has an AI plan. The hard part is making it work for businesses like yours. Malaysia’s AI ambition is bold, timely, and necessary. Last week, Prime Minister Anwar Ibrahim urged faster action to prepare Malaysians for an AI-driven future,…

AI is rewriting the rules for Malaysian SMEs — and the window to act is narrowing Malaysia is home to over 1.07 million micro, small and medium enterprises (MSMEs). They’re the backbone of our economy, driving employment and national output.…

OpenAI’s GPT-5.5 Codex has a documented performance degradation issue at specific reasoning-token boundaries. For Malaysian SMEs relying on AI automation, here’s what it means and how to protect your business.

From WhatsApp chatbots to Canva AI — the best AI tools for Malaysian SMEs in 2026, with government grants covering up to 80% of costs.