Krystle and Sean’s Blog

  • When a “Free” Trip From a Vendor Costs You More Than You Think Imagine this: a supplier you’ve worked with for years calls you up. They want to thank you for your loyalty — an all-expenses-paid trip to a trade…

  • Fusion Raised $10B+ — Why Malaysian SMEs Should Care You run a business in Malaysia. You’ve got payroll to meet, stock to move, and customers who expect faster service every single year. The last thing on your mind is a…

  • When Your AI Assistant Becomes a Security Risk You probably start your morning the same way many Malaysian business owners do: by opening ChatGPT to draft a reply to a difficult customer, asking Claude to summarise a supplier contract, or…

  • Claude’s New Watermarks: What Malaysian SMEs Must Know If you run a small business in Malaysia, you’ve likely used Claude or a similar AI tool to draft a client email, rewrite a product description, or polish a proposal. The news…

  • Should You Worry About Claude’s Watermarks? You’ve probably used Claude (or another AI chatbot) to draft a customer email, write a product description, or tidy up a proposal. It saves time, and the output looks good. But there’s a question…

  • AI Image Abuse: A Warning for Malaysian Business Owners You haven’t thought about what your employees can do with AI image tools. You’ve been busy with payroll, inventory, and customer complaints. But a case out of the United States shows…

  • Why the AUKU Repeal Shapes Your SME’s Talent Pool You read the news about the government abolishing the Universities and University Colleges Act 1971 and, understandably, filed it under “university matters” — a world away from your shop floor, your…

  • When a Serious Complaint Lands on Your Desk You run a business with maybe 12 employees. You know everyone by name. You’ve had lunches together, celebrated Hari Raya and Chinese New Year as one team. The idea of one of…