Tag: news
-
Robotaxis Are Coming: What Malaysian SMEs Should Know
Your Next Delivery Vehicle Won’t Sleep. Will You Be Ready? You run a business that moves things. Food, spare parts, parcels, medical supplies, or people — it doesn’t matter which. The daily friction is the same: drivers who don’t show up, rush-hour delays, late-night orders you have to turn away because nobody’s available, and customers…
-
Meet SeedRealtime: Your Next Customer Service Upgrade?
ByteDance’s SeedRealtime: What Malaysian SME Owners Need to Know Imagine a customer in Kuala Lumpur video-calls you to show a faulty machine part, speaks in mixed Bahasa Malaysia and English, and an AI assistant understands the visual problem in real time, responds without awkward pauses, and even suggests a fix. That scenario moved one step…
-
AI That Watches Your Shop Won’t Wait for a Question
What If Your AI Actually Saw Your Shop? You’re at your shop in SS15 or along Penang Road. A customer picks up a product, squints at the label, looks around for someone to ask, puts it down, and walks out. Your CCTV recorded the whole thing. Your customer service chatbot? It was sitting on your…
-
NYC’s Click-to-Cancel Crews: A Playbook for Malaysian SMEs
What a Go-Kart Track in Coney Island Has to Do With Your Business in KL Last month, the mayor of New York City stood at a go-kart track in Coney Island to launch a new technology initiative. It sounds like the setup to a joke, but the program behind it is one of the most…
-
What NYC’s New Tech Crews Teach Malaysian SME Owners
Small Teams, Fast Builds: What NYC’s Tech Squads Mean for Malaysian SMEs Picture this: a go-kart track in Coney Island, a mayor in a helmet, and a tech announcement that has nothing to do with gadgets. That’s how New York City Mayor Zohran Mamdani chose to launch his Public Interest Technology (PIT) Crews — five…
-
The 7,500mAh Phone That Could Change How Your SME Operates
The Unlikely Productivity Tool Hidden in a Phone Launch When you run a business with 1 to 50 employees, the last thing you need is another gadget announcement. You need your team to answer customer enquiries, process orders, and keep operations moving. But every now and then, a consumer product launch deserves a second look…
-
Your Crew’s Phones Keep Dying? Redmi 17 Fixes That
It’s 3pm. Your Rider’s Phone Just Died. It’s mid-afternoon. Your service team is on site, your delivery rider is two junctions away, and your operations person is juggling three WhatsApp chats. Then one phone dies. Not “low battery” — dead. The charger gets found, the customer waits, the task stalls. Ten minutes lost here, fifteen…
-
Amazon’s Dirty Power Plant Secret: A Warning for MY SMEs
What Happens When the Cloud Isn’t Green Anymore? Every morning, you probably open your browser and use an AI tool to draft a WhatsApp reply, polish a product description, or automate a customer follow-up. It feels weightless. But every single request you send is processed in a data center — a building packed with servers…