Krystle and Sean’s Blog

  • The Robot News That Almost Went Over Your Head You run a business in Malaysia—maybe a food supplier, a spare parts distributor, a cleaning service. You wake up to rising costs, staff who don’t show up, and orders that pile…

  • The Day LinkedIn Officially Judged Your Content Imagine this: a procurement manager in Penang lands on your company’s LinkedIn post. They tap the three-dot menu, select one option, and the platform quietly confirms: “Thanks, we’ll show fewer posts like this.”…

  • Your LinkedIn posts are being judged — not just by your readers, but by LinkedIn itself. Let’s be honest. In the last few months, how many times have you scrolled through LinkedIn and past a post that felt… robotic? Something…

  • The AI Hype Trap Just Got a $35 Billion Warning — Don’t Let It Cost You Your Business You’ve probably scrolled past the headlines: a 24-year-old hedge fund manager lost tens of billions in a matter of weeks betting on…

  • Okta’s AI Security Purchase Is a Signal for Malaysian SME Owners You’ve probably spent the last year figuring out how to use AI in your business. Maybe you run a customer service chatbot, use an AI tool to write product…

  • Your Customers Don’t Remember Transactions. They Remember Moments. Think about the last time a regular customer walked into your shop or pinged you on WhatsApp. What do you actually remember about them? Their face, maybe. What they usually order. But…

  • Your customers aren’t telling you the truth. Here’s why that matters. Ask anyone if they’d buy your new product, and they’ll almost always say yes. It’s politeness. It’s social pressure. It’s the gap between what people say and what they…

  • Your LinkedIn feed is filling up with junk. Here’s what to do about it. Scroll through your LinkedIn feed right now. How many posts feel like they were written by a robot rather than a real person? That generic “5…