Tag: news
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Ford’s AI Assistant: A Glimpse Into Your SME’s Future?
Your Next Company Vehicle Could Talk Back — And Malaysian SMEs Should Listen You’re juggling three delivery routes across the Klang Valley, the warning light on your dispatch van comes on, and a customer is asking where their parcel is. Now imagine pulling out your phone and asking an AI assistant whether that van has…
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Ford’s AI Assistant Shows SMEs the Power of App-First AI
Your Van Knows Its Fuel Level. Does Your Business Know Yours? Picture this: you run a bakery in Petaling Jaya with three delivery vans. It’s 6:30 AM, and your driver calls to say the van’s check engine light came on. You don’t know if it’s safe to drive, whether the tires are at the right…
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Robotaxis Are Coming: What Malaysian SMEs Must Know
The Driverless Wave Is Closer Than You Think Imagine a vehicle with no steering wheel, no pedals, and no human driver picking up passengers in a busy city and charging them for the ride. That is no longer science fiction. Amazon-owned Zoox is about to start charging for robotaxi rides in the United States, and…
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Robotaxis Are Coming: What Malaysian SMEs Should Know
Your Next Delivery Vehicle Won’t Sleep. Will You Be Ready? You run a business that moves things. Food, spare parts, parcels, medical supplies, or people — it doesn’t matter which. The daily friction is the same: drivers who don’t show up, rush-hour delays, late-night orders you have to turn away because nobody’s available, and customers…
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Meet SeedRealtime: Your Next Customer Service Upgrade?
ByteDance’s SeedRealtime: What Malaysian SME Owners Need to Know Imagine a customer in Kuala Lumpur video-calls you to show a faulty machine part, speaks in mixed Bahasa Malaysia and English, and an AI assistant understands the visual problem in real time, responds without awkward pauses, and even suggests a fix. That scenario moved one step…
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AI That Watches Your Shop Won’t Wait for a Question
What If Your AI Actually Saw Your Shop? You’re at your shop in SS15 or along Penang Road. A customer picks up a product, squints at the label, looks around for someone to ask, puts it down, and walks out. Your CCTV recorded the whole thing. Your customer service chatbot? It was sitting on your…
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NYC’s Click-to-Cancel Crews: A Playbook for Malaysian SMEs
What a Go-Kart Track in Coney Island Has to Do With Your Business in KL Last month, the mayor of New York City stood at a go-kart track in Coney Island to launch a new technology initiative. It sounds like the setup to a joke, but the program behind it is one of the most…
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What NYC’s New Tech Crews Teach Malaysian SME Owners
Small Teams, Fast Builds: What NYC’s Tech Squads Mean for Malaysian SMEs Picture this: a go-kart track in Coney Island, a mayor in a helmet, and a tech announcement that has nothing to do with gadgets. That’s how New York City Mayor Zohran Mamdani chose to launch his Public Interest Technology (PIT) Crews — five…